Privacy policy

Sinekkaydı operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, customers, with a personalized shopping experience ("Services"). Sinekkaydı is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include anonymized data or data that cannot reasonably be linked to you. Depending on how you interact with the Services, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

  • Contact information: such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: such as credit card, debit card, and financial account numbers, payment card details, transaction details, payment method, payment confirmations, and other payment-related information.
  • Account information: such as your username, password, security questions, preferences, and settings.
  • Transaction information: such as products you add to your cart, wishlist, purchase, return, exchange, or cancel, and your transaction history.
  • Communications with us: such as information you share when contacting customer support.
  • Device information: such as information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: such as how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: for example, when you create an account, visit or use the Services, contact us, or otherwise provide your personal information;
  • Automatically through the Services: for example, from your device when you use our products or services or visit our websites, including through cookies and similar technologies;
  • From service providers: for example, when we engage third parties to provide certain technologies or when they collect or process your personal information on our behalf;
  • From business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, Personalizing, and Improving the Services: to fulfill our contract with you, process payments, ship orders, remember your preferences and interests, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and provide personalized product recommendations.
  • Marketing and Advertising: to send marketing, advertising, and promotional communications (via email, SMS, or post) and to show you online advertisements based on your previous purchases, cart activity, and other interactions.
  • Security and Fraud Prevention: to verify your account, ensure secure transactions, detect and prevent fraud or malicious activities, protect public safety, and maintain the security of our Services. You are responsible for keeping your login credentials secure.
  • Communicating with You: to provide customer support, respond quickly, and maintain our relationship with you.
  • Legal Reasons: to comply with applicable laws, respond to legal processes, investigate disputes, and enforce our terms and policies.

How We Share Your Personal Information

We may share your personal information with third parties in certain circumstances, including:

  • With service providers (such as IT management, payment processing, analytics, customer support, cloud storage, shipping, and logistics providers), including Shopify;
  • With business and marketing partners to provide advertising and marketing services;
  • When you direct or consent to sharing (e.g., shipping providers or social media integrations);
  • Within our corporate group or affiliates;
  • In connection with legal obligations, enforcement of terms, or protection of rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services. Information you provide may be transferred to Shopify and third parties outside your country. Shopify may also use data from your interactions to provide advanced features. Shopify is responsible for processing your personal data in these contexts. For more information, please refer to Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for their privacy practices or content. Information you share in public or semi-public spaces may be visible to others and used without restriction.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals below the legal age of majority.

Security and Retention of Your Information

No security system is completely secure. We recommend not sending sensitive information through insecure channels. We retain your personal information as long as necessary for providing Services, complying with legal obligations, resolving disputes, and enforcing policies.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing your personal data
  • Requesting deletion
  • Requesting correction
  • Data portability
  • Managing communication preferences

You may exercise these rights by contacting us. We may verify your identity before processing requests.

Complaints

If you have concerns about how your personal information is handled, you may contact us or your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us by phone, email at destek@sinekkaydi.com, or by mail at:

Çınarlı Mah. 61027 Sok. No:19
Onur Suit - Zemin Dükkan
Seyhan / Adana